Privacy Policy

Effective Date: 01/01/2025

At ProPresence, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and share your information when you use our platform and services.

1. Who We Are

ProPresence is a human-improved AI content platform that helps professionals build thought leadership on LinkedIn. Our service combines custom tone-of-voice modeling, content generation, and performance analytics to support consistent, high-quality visibility.

2. What Information We Collect

We collect the following categories of information:

a. User-Provided Information

  • Name, email address, and contact details

  • LinkedIn profile data (via PDF or API connection)

  • Writing samples and other content inputs

  • Billing and subscription data (managed via third-party providers)

b. Automatically Collected Information

  • Log data (device type, browser, timestamps)

  • Usage data (platform interactions, preferences)

  • Content performance metrics (e.g. post engagement)

c. Third-Party Integrations

When you connect your LinkedIn account, we may access:

  • Profile information

  • Scheduled and published posts

  • Engagement statistics

We do not post to LinkedIn without your explicit authorization.

3. How We Use Your Information

We use your information to:

  • Generate content aligned with your tone of voice

  • Recommend curated articles and ideas

  • Schedule and publish LinkedIn content (if authorized)

  • Track performance and provide visibility insights

  • Improve platform features and user experience

  • Communicate with you about updates or support

4. Data Sharing and Disclosure

We do not sell your data. We may share data with:

  • Service providers (e.g. hosting, analytics, payment platforms)

  • LinkedIn, via authorized API access

  • Legal authorities, if required by law

All third-party partners are contractually obligated to protect your data.

5. Your Rights and Choices

Depending on your location (e.g. under GDPR or CCPA), you may have the right to:

  • Access or request a copy of your data

  • Request correction or deletion

  • Withdraw consent or object to processing

  • Port your data to another service

To exercise these rights, email us at: [Insert Contact Email]

6. Data Retention

We retain user data only as long as needed for:

  • Service provision

  • Legal compliance

  • Platform improvement

You can request deletion at any time.

7. Data Security

We implement security measures to protect your personal data, including:

  • Encryption of sensitive data

  • Access controls

  • Secure data storage via trusted third parties

8. International Users

If you are accessing ProPresence from outside Australia, your information may be transferred to, stored, or processed in a country different from your own. We comply with international data protection regulations as applicable.

9. Children’s Privacy

ProPresence is not intended for users under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy to reflect changes in law, technology, or service. If we make significant changes, we’ll notify users via email or platform alert.

11. Contact Us

If you have any questions or concerns about this policy, contact:

ProPresence
Email: hello@propresence.com.au